The verification system is used by Frank Casino to confirm the identity of gamblers. Only adults can become users of the casino website. For this reason, the casino asks account holders for photos or scans of their documents. During the verification process, the gambler confirms his identity, phone number, bank card details and email address.
Is It Safe to Provide Personal Data to Online Casino?
Frank Casino does not use the data of its customers for transmission to third parties. All information that the casino receives when verifying gamblers' accounts is used in accordance with the current laws of European countries. Users' personal data are reliably protected from information leaks and hacks by fraudsters.
How to Verify Gambling Account on the Frank Casino Website
Players need to upload photos of their documents (personal ID, passport, driver's license) to their profile on the Frank Casino website. The size of uploaded files should not exceed 10 MB, the allowed formats are .jpeg, .png, .tif.
All files will be checked by the support service within 24 hours. After that, the player's account will be verified.
Why Account Verification is Useful for Gamblers?
Verified accounts allow gamblers to use all the features of the casino website. Players receive welcome bonuses, become participants of different promotions and special events. Users can withdraw earned money to their cards without daily limits and other restrictions.
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Holders of verified accounts will not need to provide additional information about themselves if they win a jackpot or a large sum of money. The prize money will be credited to the gambler's gaming account immediately after the end of the gaming session. Verified accounts owners can receive increased cashback, personal gifts, free spins or bonuses provided by the casino loyalty program.
Beginners should remember that verification is a necessary step when players withdrawing their winnings from a casino. Therefore, experienced gamblers recommend going through the verification procedure immediately after creating an account on the casino website.
Why do Frank Casino Users Need Phone Number Verification?
Phone number verification is an important step in creating an account on the Frank Casino website. The gambler needs to enter his phone number in the registration form. After a few seconds, he will receive an SMS with a verification code, which must be entered on the Frank Casino website.
Verified phone numbers protect gamblers' accounts from hacking. Players receive SMS notifications about all changes in their profiles, attempts to withdraw money or changes in personal data. Thanks to this protection system, fraudsters will not be able to access the Frank Casino website.
Reasons Why Frank Casino May Not Verify Gamblers' Accounts
The reasons for the casino's refusal to verify the user's account may be violations of the rules for receiving and using bonuses, fraud with personal data or bank details. Sometimes, suspicious accounts are blocked by casino security due to signs of fraud or money laundering.
In some cases, account verification is not carried out due to an insufficient amount of information provided by the user. Also, the casino does not verify the accounts of persons under the age of 18.
